Customer Defined Innovation
As word spread about this fantastic ‘little electric tractor that could’, customers contributed their own ideas. They wanted more capability. They asked for work equipment to be out front where the operators could better see what was happening, be it sweeping a convention center floor or grading a gravel path in a park. As customers wanted interchangeable attachments, the shop developed an auto-latch system so switching equipment was as easy as lining-up the tractor’s front-mounted latching arms with the equipment and locking it in place controlled by a button on the driver’s console.
Customers saw the potential in the tractor becoming a mobile electric power source. The 110V/120V outlet became a popular option so electrical power tools from drills to hedge clippers to chain saws could work where electrical power was not available.